Last updated: March 2026

These Terms of Service ("Terms") govern your use of the Topshelf website and the purchase of products through our online store. By accessing or using this website, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, you should not use this website or place an order through the Topshelf store.

1. Overview

This website is operated by Topshelf. Throughout the site, the terms “we”, “us”, and “our” refer to Topshelf.

By visiting our website and/or purchasing products from us, you engage in our service and agree to be bound by these Terms, including any additional policies referenced herein.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

2. Online Store Terms

By agreeing to these Terms, you confirm that:

• You are at least the age of majority in your state or territory

• You will not use our products for any illegal or unauthorized purpose

• You will not violate any applicable laws or regulations

You must not transmit any worms, viruses, or malicious code through the website.

A breach of any of these Terms may result in an immediate termination of your access to our services.

3. Product Information

We make every effort to ensure that product descriptions, images, and pricing are accurate. However, we do not guarantee that all information on the website is free from errors, omissions, or inaccuracies.

Product colours and appearances may vary depending on device displays.

We reserve the right to:

• Modify or discontinue products without notice

• Limit the quantities of products available for purchase

• Correct errors in pricing or product descriptions

4. Pricing and Payments

All prices listed on the website are displayed in Australian Dollars (AUD) unless otherwise stated.

Prices may change at any time without prior notice.

Payment must be received in full before an order is processed and shipped. Accepted payment methods will be displayed at checkout.

In the event that a pricing error occurs, we reserve the right to cancel or refuse any orders placed at the incorrect price.

5. Orders

We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product availability

• Errors in product pricing or descriptions

• Suspected fraudulent activity

• Orders that appear to be placed by resellers or distributors

If your order is cancelled after payment has been processed, a refund will be issued to the original payment method.

6. Shipping and Delivery

Orders are processed and shipped according to our Shipping Information policy.

Delivery timeframes are estimates only and may vary due to external factors such as courier delays, weather conditions, or high-demand periods.

Topshelf is not responsible for delivery delays caused by third-party shipping providers.

7. Returns and Refunds

Returns and refunds are handled in accordance with our Returns & Refunds Policy.

Customers are responsible for reviewing this policy before making a purchase.

8. Intellectual Property

All content on the Topshelf website, including but not limited to:

• Logos

• Graphics

• Product images

• Website design

• Text and written content

is the property of Topshelf and may not be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Topshelf will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes or limits any rights you may have under applicable consumer protection laws, including the Australian Consumer Law.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes will be effective immediately upon being posted on this page. It is your responsibility to review these Terms periodically for updates.

Your continued use of the website following any changes constitutes acceptance of the revised Terms.

11. Contact

If you have any questions regarding these Terms of Service, please contact us.

Email: support@topshelf.com
Business Hours: Monday – Friday, 9:00am – 5:00pm (AEST)